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How To Clean Verifone Products

How To Clean Verifone Products

Northwest Pump wants to make sure that customers know how to clean Verifone products properly. With the current pandemic still in uncertain times, it is highly recommended to sanitize and clean equipment more often than usual.

Verifone Card Reader

Hanging Hardware Cleaning

Things you can use

  • Ethyl Alcohol 70% + Concentration
  • Hydrogen Peroxide/Peroxycetic Acid
  • Accel 5 RTU
  • Lysol Neutra AirA
  • Maguard 1522
  • Nathan 2
  • PeridoxRTU
  • Suretouch

Thing you should NOT use

  • Quaternary Ammonium
  • Sodium Hyprochlorite
  • Bleach-Rite
  • Clorox Everest
  • Clorox QS
  • Descide Ultra Disinfecting Towelettes
  • Lysol Brand All Purpose Cleaner
  • Lysol Kitchen Pro Antibacterial Cleaner

Verifone Cleaning

Ways to clean Verifone

  • Turn off your device.
  • Unplug it from power source.
  • Clean it following the instructions below.
  • Once completely dry, reconnect it to power and power up

Ways you should NOT clean

  • Do not pour liquid on the terminal
  • Do not put hand sanitizer on the terminal
  • Do not spray the terminal directly
  • Do not scrub the terminal

If you are unsure how to clean Verifone products or anything you purchased from Northwest Pump, please reach out to sales@npwump.com and our team would be more than happy to answer your questions.

Petroleum Parts Sold Online

Petroleum Parts Sold Online

Northwest Pump just launched a new online sales platform this month that now allows our petroleum parts to be sold online. Now you can purchase all your products through the sales portal instead of having to call or email a sales rep!

Features for the new online platform include:

  • Place equipment orders from your phone, laptop, ipad etc.
  • Create a shopping list for items you order all the time.
  • Get all your invoices digitally.
  • Search by part number, vendor or product category.
  • Track your shipments online.
  • All orders connect to our system and your customer account.

Reach out to our eSales team or your local sales and let us get you set up with a login today. CONTACT US

CLICK HERE to check out our eSales site so you can purchase your petroleum parts sold online today. 

Keep Your Customers & Employees Safe & Healthy

Keep Your Customers & Employees Safe & Healthy

It has definitely been a year for the books already with COVID-19 transforming the way we do business. However, as a community we have stayed strong together and adjusted. Northwest Pump continues to serve our customers and make sure you have everything you need during this time. Below is a list of  safety equipment that could benefit your business when it comes to keeping your customers and staff safe and healthy.

POS Barriers 

POS Barriers create a more complete solution for cashiers by providing protection in front of the register. Transactions are able to be made through the glass so no contact needs to be had between the customer and cashier. There are a wide variety of shapes and sizes to fit your needs.

Safety Decals

Relay your safety message to your customers and staff to keep social distancing with 6 feet signs, mask requests and one way aisles. Let us get your decal signs created with the message you need for your store.

Verifone Pin Pad Cover

Protect your pin pads with this easy to clean and sanitize pin pad cover. Keeps dirt, germs, grease, oil and all the things that come with running a c-store off your pin pad.

Call 1-800-452-PUMP or email sales@nwpump.com for all your equipment needs!

 

 

COVID-19 Announcement

COVID-19 Announcement

Northwest Pump Is Open

Many customers have inquired about the impact of the Coronavirus global health concern on our ability to deliver products and services. Northwest Pump’s priority is the health and safety of our customers, suppliers, and employees.

Northwest Pump like many of our customers is designated an “essential business” in keeping our customers business running. We take this very seriously and are taking steps internally to assure our continued availability.

We are in contact with all of our suppliers and receive operational updates constantly. To date, our suppliers report that they do not expect significant delays.

Obviously, the situation is rapidly evolving, and things can change very quickly. Should delays become inevitable in the future, we will work with our suppliers to mitigate these as much as possible.

Northwest Pump is committed to keeping our partners updated with the most accurate information possible. We would like to assure you that as of today all of our 17 locations are functioning.

As your partner, Northwest Pump is dedicated to the health and safety of all of our people and is following guidelines from local, national and global health organizations in the best efforts to protect the health of our employees and their families.

Thank you for your continued support of Northwest Pump. If you have any additional questions, please contact your local sales representative. We will provide additional updates as required over the coming weeks.

Thank you,

Mark Mathews
President

SAFETY BLOG AND PRODUCTS

Sullair Distributor in Oregon, Washington, Montana & Northern Idaho

Sullair Distributor in Oregon, Washington, Montana & Northern Idaho

For 10+ years, Northwest Pump has been a large Sullair distributor in Oregon, Washington, Montana & Northern Idaho. NWP prides itself on only carrying vendors that are top-notch and built to last, and Sullair has always fit that description for us. Their products stand up against tough terrain and some of the best in the industry.

Our Industrial Division started with tank farms and mission critical fueling systems for aviation and marine fuel transfer. Today, we supply pumps, compressors and positive displacement blowers for almost any application.

From clean water, asphalt and slurry, to sewage and chemicals,  if it can be pumped, we have the pump to do it. We also provide equipment for compressed air, natural gas, nitrogen generation, and pneumatic conveying. Our knowledge of the industry and trusting relationships with our vendors have given us an edge over our competitors.

Who is Sullair? Sullair has been on the leading edge of compressed air solutions for over 50 years now. They were one of the first to execute rotary screw technology in our air compressors. They made history by teaming up with Dow Chemical to produce one of the industry’s longest-lasting compressor fluids. Now Sullair is part of the Hitachi Industrial Equipment Systems Co., Ltd. compressor portfolio. And other machines are famous all over the world for their legendary durability. As the industry moves forward, Sullair will always be at the forefront with quality people, innovative solutions, and air compressors that are built to last. They have centered our operations around three key pillars: Reliability, Durability, Performance.

Hear from our customers!

Sullair Customer COLOMBIAN PULP

Sullair Customer BLUE BIRD

Sullair Customer BASIC AMERICAN FOODS

Sullair Customer GEBBERS FARMS

Sullair Customer

PURE EXTRACTS

If you are looking for a Sullair Distributor in Oregon, Washington, Montana & Northern Idaho, contact our Industrial sales team at sales@nwpump.com or 1-800-452-PUMP. Let us get you setup with your Sullair products today, plus we do installation as well!

Dedication At Its Finest

Dedication At Its Finest

When you walk into the headquarters of Northwest Pump here in Portland, you are greeted by our receptionist who has been with the company for over 30 years now. The best part about our business is by far the people and relationships that come from them on a day-to-day basis. We have a few main goals when it comes to business, and customer service is at the top of that list. The other parts of our business include employee growth, encouragement, education and relationships. Without our employees we would not be where we are today.

As we look through the faces that have poured hours on end into this now employee-owned company, it is apparent that Northwest Pump’s people work for us as long as they do because we all share a common goal that “customer service comes first”. Although the company and it’s vision has gone through many changes in the last 60 years, that goal has still remained the same since the beginning.

We would like to thank all the people that work for us and to all our new staff for joining our family. We would also like to thank those people that have been here for 10+ years and are staples in our yearly success. We have lots to be thankful for and our employees without a doubt are at the top of our list!

2019 iWWD Top Project Winner

2019 iWWD Top Project Winner

It is with great honor that Northwest Pump accepted one of the 2019 Industrial Water & Wastes Digest Top Project Awards on September 23rd at the WEFTEC Conference in Chicago, IL. It was a labor of love and a whole team effort that got this project up and running this past summer in such a short amount of time. A special thanks to our Lead Engineer, David Bynum, for taking charge of this project and working directly with PGE Beaver Power Plant.

Project Overview:

In June 2019 Northwest Pump had the pleasure of working on the PGE Beaver Power Plant in Clatskanie, Oregon. PGE Power is a 500-megawatt combined-cycle natural gas plant and 24.8-megawatt steam turbine that has been operating since 1976.

Northwest Pump provided the design, equipment, fabrication, and installation for the replacement of three outdated failing sewage lift stations. Each lift station was completed within an 8-10 hour workday as to not disrupt their operations. The job needed significant advanced planning as the remote site required safety meetings and special requirements.

Equipment Included:

  • 6 Ebara Submersible Vortex Sewage Pumps, 3HP, 480VAC, 3PH, 100GPM @ 25ft TDH
  • 3 Lift Rail Systems
  • 3 Custom Stainless Steel covers and Hatches
  • 3 Kwik Float Systems
  • 3 Custom Stainless Steel 480VAC Control Panels
  • 3 Custom Stainless Steel Junction Boxes
  • 3 15ft Stainless Steel Vent Pipes
  • Complete Demolition of old equipment and installation of new equipment within a 3-day span

Our innovative design of the guide rail system allowed a safer and less intrusive installation of the Quick Disconnect Elbows to the bottom of the lift station. Base elbows, piping, and valves are pre-assembled and were mounted to a common stainless steel plate. This assembly was then lowered as a complete unit in the water well.

New custom stainless steel hatch covers and control panels were also installed with an extended vent pipe. The extended pipe works to prevent personnel from being overwhelmed with odors from the lift station. This large concern was something that has been a huge help to everyone that works on this job site.

Project detailsProject

  • Project Year: 2019
  • Owner: Portland General Electric
  • Project Designer: Northwest Pump
  • Project Contractor: Northwest Pump
  • Sub-Contractors: Charter Mechanical, Oregon Electric Group, Inc.
  • Manufacturers: Ebara Pumps America Corporation, Win Supply of Portland, West Coast Metals, SJE, Inc.
  • Cost: $200K
  • Size: 300 GPM

Project Award

About Northwest Pump:

Northwest Pump is the West’s largest distributor of petroleum equipment and industrial pumps and compressors, since 1959.

NWP has been an industry leader in selling and servicing petroleum products since 1959. We offer top-quality products, decades of experience, and unparalleled customer service. When we added our industrial division over 10 years ago, those same qualities were established immediately. Employee-owned since 2006, that pride in ownership is reflected in everything that we do. For more information on our company, please visit our website at www.nwpump.com.

How You Can Save Regarding the EMV Deadline!

How You Can Save Regarding the EMV Deadline!

Let’s start with the basics- what is EMV?

EMV payments leverage a computer chip located on the front of the payment card to transmit data from the card to the card reader. This chip calculates a unique data packet for each transaction reducing the value of any data that can be stolen out of a payment system.

What is the April 2021 deadline?

On April 17, 2021 card issuing banks will NO LONGER absorb chargebacks from fraudulent transactions that occur at the gas dispensers who are not EMV compliant. This is why EMV chip readers will be vital when it comes to credit card fraud and chargebacks OR your business will be absorbing the financial blow without any further assistance from the banks.

What are the benefits?

1. Improved security (plus fraud reduction).
2. Reduced cost of chargebacks by avoiding the liability shift.
3. Customer card security.
4. Brand protection.

The EMV Deadline will be here before you know it and trust us you don’t want to wait. Although waiting until April might seem like the best option, we can assure you there are plenty of reasons that you should go ahead and take care of this now!

Why buy in 2020 vs. 2021?

  • Prices will increase on products by 2-5%.
  • Delivery time will increase in 2021.
  • There will be a shortage of technicians in 2021.
  • Northwest Pump can offer you financing now through Patriot Capital to get your purchase in this year.
  • There will be a tax advantage in 2020.

For more information on EMV, the deadline and products you will need CLICK HERE.

Contact sales@nwpump.com or call 1-800-452-PUMP and let us handle all your EMV needs this year before you are pushed to the back of the line!

 

Family is Everything

Family is Everything

Northwest Pump has a lot to be thankful for as we move into quarter 3 of our 60th year. There have been a lot of speed bumps and milestones crossed along the way, but the reason for the business getting this far has always been because of our people. Whether it’s our top-notch sales staff, our knowledgeable customer service team, or our speedy installation group, we pride ourselves in hiring team members that help us achieve our goal of putting the customer first.

When you walk into our home office in Portland, OR and turn left, you will see a list of employees who have given over 25 years of dedication to “The Pump”. Our staff are not just the people we hire to work for us, but the people who have stood by us for years and been a staple in making us the best company we can possibly be. Our staff in a few words are our family.

When reaching out to our team, know that your needs will be met and we will take care of you, the same way we take care of each other!

Employee Testimonials-

“I enjoy working for Northwest Pump because my co-workers are fantastic. People are genuinely happy to see one another each day and we work well together. Everyone works hard and it’s very much a team environment. Our CEO is a great leader and a joy to work for. ”

“Northwest Pump’s ESOP culture and team building makes them a great company to work for. Our reputation as a leader in the industry is what sets us apart from the rest.”

“Northwest Pump has created relationships with some of the most respected vendors in our industry and have built a reputation as being the best at what we do. Our customers care about having access to quality equipment with ongoing support after the sale. This makes our job as sales and service people valued and respected. This makes the job enjoyable.”

“People & culture are the reasons I love working at Northwest Pump. Our fellow co-owners take tremendous pride in their work & customer service, and knowing each one of us contribute to the overall profitability of our company. The culture is unmatched.”

Northwest Pump’s Associations

Northwest Pump’s Associations

Northwest Pump takes pride in knowing the industry ins and outs when it comes to Petroleum and Industrial products. We also strive to stay up-to-date in industry news which is why we are members of the below associations. With their help, we have been able to learn, grow, and interact with some of the best in the business.

Associations:

Petroleum:

  • Arizona Petroleum Marketers Association – The Arizona Petroleum Marketers Association (APMA) is the state’s trade association representing petroleum marketing, convenience store, and related industries. APMA’s primary purpose is to protect and advance its members’ legislative and regulatory interests in the state’s and nation’s capitols.
  • California Fuels & Convenience Alliance – Founded in 1952 as the California Independent Oil Marketers Association (CIOMA), now the California Fuels & Convenience Alliance (CFCA), CFCA is the industry’s statewide trade association representing the needs of independent wholesale and retail marketers of gasoline, diesel, lubricating oils and other petroleum products; transporters of those products; and retail convenience store operators.
  • Energy Marketers of America – Originally started in 1909, the EMA is now made up of about fifty other state and regional associations of energy marketers. This organization represents about 80% of all finished motor & heating fuel products sold within the US including hydrocarbon biofuels, diesel fuel, biofuel, heating fuel, jet fuel, kerosene, racing fuel, and lubricating oils.
  • Montana Petroleum Association – The Montana Petroleum Association is made up of over 150 members and is dedicated to engaging lawmakers, and to be an advocate of the oil & gas industry both in the state and in the country. The association’s members employ nearly thirty thousand workers.
  • Oregon Fuels Association – The Oregon Fuels Association (OFA) is the statewide association of fuel distributors, retailers, commercial fueling, and heating oil marketers. It brings together business people who have similar goals and concerns and gives them the advantages of a unified coalition of fuel professionals.
  • Petroleum Equipment Institute – PEI is an international trade association whose members manufacture, distribute and service petroleum marketing and liquid handling equipment. PEI’s mission is to be the leading authority and source of information for the fuel and fluid handling equipment industries and promote the value of distributor services and improve the business relationships of our members.
  • The Petroleum Marketers Association of America -The Petroleum Marketers Association of America (PMAA) is a federation of 47 state and regional trade associations representing approximately 8,000 independent petroleum marketers nationwide.
  • Tribal Convenience Store Association – The Tribal Convenience Store Association was founded in 2009 and is the only tribal-owned/led association of its kind. The association works to create a network across several tribes, reservations, and states to benefit each other’s convenience stores. Currently, the TCSA has representatives from almost thirty tribes and is a 501(c)(6) non-profit.
  • Washington Oil Marketers Association – The Washington Oil Marketers Association (WOMA) is a non-profit trade association with 78 individual and corporate members that market petroleum products in Washington State, and more than 50 associate members that sell products and services that support the petroleum industry.
  • Western Petroleum Marketing Association – WPMA is made up of seven separate state associations, including Hawaii, Idaho, Montana, Nevada, New Mexico, Utah, and Washington. Washington state marketers unified and joined the IOMA (WPMA) in 1982 with the Inland Empire in the east and the WOMA association in the west.

Industrial:

  • Alaska Miners Association – Founded in 1939, the AMA was originally created to help miners advocate for themselves as well as connect with each other from all over the state. The Alaska Miners Association works to support and encourage responsible mining practices throughout Alaska, to monitor political processes to help keep lands available for mineral exploration and development, to ensure that regulations balance economically and environmentally beneficial practices, and to increase public awareness of the mineral industry and its impact on the state and on the country.
  • Alaska Water Wastewater Management Association – Formed in 1962 and granted 501(c)3 Non-Profit Status in 1997, the Alaska Water Wastewater Management Association (AWWMA) is dedicated to the stewardship of the environment, and the protection of public health. AWWMA is a leader in advancing the technology of Alaska’s water and wastewater industry, and active at the grassroots level in government policies relative to the stewardship of Alaska’s water resources and public health.
  • Food Northwest – Founded in 1914 and originally called the Northwest Food Processors Association, this organization is dedicated to food production in Oregon, Washington, & Idaho. Food Northwest is dedicated to providing members with knowledge on regulations regarding food, energy, and sustainability to business owners, and training and education to workers.
  • Montana Brewer’s Association – Originally founded in 1997 as the Montana State Brewers Association, the MBA is focused on promoting the production and sales of the finest Montana State beers. The organization is dedicated to the education and awareness of beer crafting as well as building a community in the local industry.
  • Montana Chamber of Commerce – The MCC is a nonprofit 501(c)(6) organization and is dedicated to creating and sustaining the right kind of business climate, prosperity, and any factors that impact success for Montana Businesses.
  • Oregon Winegrowers Association – the OWA advocates for wineries within the state of Oregon, by advocating for the growth and economic sustainability of Oregon’s wine grape growing and production communities. The organization acts on a state and national level.